Privacy Policy
updated 07/29/2018

 

Rose Paper Press (“company” or “we” or “us” or “our”) respects the privacy of our users (“user” or “you”) that use our website located at rosepaperpress.com, including other media forms, media channels, mobile website or mobile application related or connected thereto (collectively, the “Website”). The following privacy policy (“Privacy Policy”) explains how information about you is collected, used and disclosed by us in connection with your use of the Website.

We only use information collected from customers for the purposes of completing orders. We may contact you via email or respond to messages you have sent us with questions about your order. We will only use your address to ship your order to you. We will only contact you via email with sales or promotions if you opt in to our email list on your own. We will never sell, share, or rent your personal information to any third party or use your email address for unsolicited mail.

We may change this Privacy Policy from time to time. Any and all changes to our Privacy Policy will be reflected on this page and notify you by revising the “updated” date at the top of this policy. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account. We encourage you to review our Privacy Policy whenever you interact with us to stay informed about our information practices, any changes to this Privacy Policy, and the ways you can help protect your privacy.

Collection of Information

Information You Provide to Us

We collect information you provide directly to us. For example, we collect information when you participate in any interactive features of the website, subscribe to a newsletter or email list, participate in an event, survey, contest or promotion, make a purchase, communicate with us via third-party social media sites, request customer support or otherwise communicate with us.

The types of information we may collect include your name, email address, password, postal address, payment information (such as your credit or debit card and billing address), preference or interest data, and any other information you choose to provide.

Information We Collect Automatically

When you access or use our Services, we may automatically collect information about you, including:

Log Information: We collect log information about your use of the Services, including your Internet Protocol (“IP”) address, web request, access times, pages viewed, web browser, links clicked and the page you visited before navigating to the Services.

Mobile Device Information: We collect information about the mobile device you use to access our Services, including the hardware model, operating system and version, unique device identifiers, mobile network information and information about your use of our mobile applications.

Information Collected by Cookies and Other Tracking Technologies: We and our service providers use various technologies to collect information, including cookies and web beacons. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular, and count visits. Web beacons are electronic images that may be used in our Services or emails and help deliver cookies, count visits, and understand usage and campaign effectiveness. For more information about cookies, and how to disable them, please refer to our Cookie Policy http://rosepaperpress.com/cookie-policy/.

Use of Information
We may use information about you for various purposes, including to:

• Provide, maintain, improve and promote our products and services;
• Provide and deliver the information, products and services you request, process transactions and send you related information, including confirmations and receipts;
• Send you technical notices, updates, security alerts, and support and administrative messages;
• Respond to your comments, questions and requests, and provide customer service;
• Communicate with you about products, services, surveys, offers, promotions, rewards and events offered by Company and others, and provide news and information we think will be of interest to you;
• Monitor and analyze trends, usage and activities in connection with our Services;
• Personalize and improve the Services and provide advertisements, content or features that match user profiles or interests;
• Facilitate contests, sweepstakes and promotions, and process and deliver entries and rewards;
• Link or combine with information we get from others to help understand your needs and provide you with better service; and
• Carry out any other purpose for which the information was collected.

We are based in the United States and the information we collect is governed by U.S. law. By accessing or using the Services or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries.

Sharing of Information
We may share information about you as follows or as otherwise described in this Privacy Policy:

• With trusted vendors, consultants, and service providers who need access to such information to carry out work or perform services on our behalf, such as delivery companies, payment processors, email marketing services, and order fulfillment partners (our providers include FedEx, USPS, Stripe, PayPal, Mailchimp, and a print fulfillment company);
• When you participate in the interactive areas of our Services, certain information you provide may be displayed to other users, such as your name, photo, comments and other information you choose to provide;
• In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation or legal process;
• If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property and safety of Company or others;
• In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company; and
• With your consent or at your direction.

Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability or functionality of our website. For more information, please refer to our Cookie Policy http://rosepaperpress.com/cookie-policy/.

Social Sharing Features
Our website offers social sharing features and other integrated tools (such as the Facebook “Like” button and a Pinterest button), which let you share actions you take on our website with other media, and vice versa. Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features.

Advertising and Analytics Services Provided by Others
We may allow others to serve advertisements on our behalf across the Internet and to provide analytics services. These entities may use cookies, web beacons and other technologies to collect information about your use of the Services and other websites, including your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information. This information may be used by Company and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Services and other websites and better understand your online activity. For more information about interest-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes by companies that participate in the Digital Advertising Alliance, please visit www.aboutads.info/choices.

Security
We take the security of your personal information seriously and use reasonable electronic, personnel and physical measures to protect it from loss, theft, alteration or misuse. However, please be advised that even the best security measures cannot fully eliminate all risks. We cannot guarantee that only authorized persons will view your information. We are not responsible for third-party circumvention of any privacy settings or security measures.

Data Retention
We retain your personal information only for as long as necessary to provide you with our services and as described in my Privacy Policy. However, we may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: 2 years.

Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:

  • You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
  • Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) We will generally delete your personal information upon request.
  • You can object to (i) our processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
  • If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

For purposes of EU data protection law, I, Lauren Delaney Wallace, am the data controller of your personal information. If you have any questions or concerns, you may contact me at lauren@rosepaperpress.com.

Children

The Children’s Online Privacy Protection Act (“COPPA”) protects the online privacy of children under 13 years of age. We do not knowingly collect or maintain Personally-Identifying Information from anyone under the age of 13, unless or except as permitted by law. Any person who provides Personally-Identifying Information through the Website represents to us that he or she is 13 years of age or older. If we learn that Personally-Identifying Information has been collected from a user under 13 years of age on or through the Website, then we will take the appropriate steps to cause this information to be deleted. If you are the parent or legal guardian of a child under 13 who has otherwise transferred Personally-Identifying Information to us, please contact us using our contact information below to have that child’s information deleted.

Promotional Communications

You may opt out of receiving promotional communications from us by following the instructions in those communications or by sending an email to lauren@rosepaperpress.com. If you opt out, we may still send you non-promotional communications, such as those about your order.

 

Contact Us
If you have any questions about this Privacy Policy, please contact us at lauren@rosepaperpress.com.

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