We only use information collected from customers for the purposes of completing orders. We may contact you via email or respond to messages you have sent us with questions about your order. We will only use your address to ship your order to you. We will only contact you via email with sales or promotions if you opt in to our email list on your own. We will never sell, share, or rent your personal information to any third party or use your email address for unsolicited mail.
Collection of Information
Information You Provide to Us
We collect information you provide directly to us. For example, we collect information when you participate in any interactive features of the website, subscribe to a newsletter or email list, participate in an event, survey, contest or promotion, make a purchase, communicate with us via third-party social media sites, request customer support or otherwise communicate with us.
The types of information we may collect include your name, email address, password, postal address, payment information (such as your credit or debit card and billing address), preference or interest data, and any other information you choose to provide.
Information We Collect Automatically
When you access or use our Services, we may automatically collect information about you, including:
Log Information: We collect log information about your use of the Services, including your Internet Protocol (“IP”) address, web request, access times, pages viewed, web browser, links clicked and the page you visited before navigating to the Services.
Mobile Device Information: We collect information about the mobile device you use to access our Services, including the hardware model, operating system and version, unique device identifiers, mobile network information and information about your use of our mobile applications.
Use of Information
We may use information about you for various purposes, including to:
• Provide, maintain, improve and promote our products and services;
• Provide and deliver the information, products and services you request, process transactions and send you related information, including confirmations and receipts;
• Send you technical notices, updates, security alerts, and support and administrative messages;
• Respond to your comments, questions and requests, and provide customer service;
• Communicate with you about products, services, surveys, offers, promotions, rewards and events offered by Company and others, and provide news and information we think will be of interest to you;
• Monitor and analyze trends, usage and activities in connection with our Services;
• Personalize and improve the Services and provide advertisements, content or features that match user profiles or interests;
• Facilitate contests, sweepstakes and promotions, and process and deliver entries and rewards;
• Link or combine with information we get from others to help understand your needs and provide you with better service; and
• Carry out any other purpose for which the information was collected.
We are based in the United States and the information we collect is governed by U.S. law. By accessing or using the Services or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries.
Sharing of Information
• With trusted vendors, consultants, and service providers who need access to such information to carry out work or perform services on our behalf, such as delivery companies, payment processors, email marketing services, and order fulfillment partners (our providers include FedEx, USPS, Stripe, PayPal, Mailchimp, and a print fulfillment company);
• When you participate in the interactive areas of our Services, certain information you provide may be displayed to other users, such as your name, photo, comments and other information you choose to provide;
• In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation or legal process;
• If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property and safety of Company or others;
• In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company; and
• With your consent or at your direction.
Social Sharing Features
Our website offers social sharing features and other integrated tools (such as the Facebook “Like” button and a Pinterest button), which let you share actions you take on our website with other media, and vice versa. Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features.
Advertising and Analytics Services Provided by Others
We take the security of your personal information seriously and use reasonable electronic, personnel and physical measures to protect it from loss, theft, alteration or misuse. However, please be advised that even the best security measures cannot fully eliminate all risks. We cannot guarantee that only authorized persons will view your information. We are not responsible for third-party circumvention of any privacy settings or security measures.
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:
- You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
- Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) We will generally delete your personal information upon request.
- You can object to (i) our processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
- If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
For purposes of EU data protection law, I, Lauren Delaney Wallace, am the data controller of your personal information. If you have any questions or concerns, you may contact me at firstname.lastname@example.org.
The Children’s Online Privacy Protection Act (“COPPA”) protects the online privacy of children under 13 years of age. We do not knowingly collect or maintain Personally-Identifying Information from anyone under the age of 13, unless or except as permitted by law. Any person who provides Personally-Identifying Information through the Website represents to us that he or she is 13 years of age or older. If we learn that Personally-Identifying Information has been collected from a user under 13 years of age on or through the Website, then we will take the appropriate steps to cause this information to be deleted. If you are the parent or legal guardian of a child under 13 who has otherwise transferred Personally-Identifying Information to us, please contact us using our contact information below to have that child’s information deleted.
You may opt out of receiving promotional communications from us by following the instructions in those communications or by sending an email to email@example.com. If you opt out, we may still send you non-promotional communications, such as those about your order.